How the concierge works
One point of contact from your first question to your appointment and beyond.
1. Tell us what you need
Send a concierge request with your preferred dates, city and languages. You don’t need to share medical details — a coordinator only needs to understand the logistics.
You can also search the directory and book a verified provider yourself.
2. We propose options
Your coordinator suggests verified practitioners and facilities that fit your request, with their fees shown transparently. You choose.
3. We coordinate
We arrange the appointment request, answer your questions through secure messaging and keep you updated by your preferred channel.
4. After your visit
Your booking history, invoices and messages stay in your account. Clinical decisions always remain between you and your clinician.